Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This includes:

• Personal Information: Name, email address, phone number, business details
• Business Information: Company name, registration details, tax information
• Financial Information: Payment methods, billing address, transaction history
• Product Information: Listings, descriptions, images, inventory details

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Process transactions and payments
• Verify user identity and prevent fraud
• Communicate with you about your account and transactions
• Improve our platform and develop new features
• Comply with legal obligations

3. Information Sharing

We may share your information in the following circumstances:

• With Other Users: Profile information and product listings are visible to other platform users
• Service Providers: We share information with third-party service providers who perform services on our behalf
• Legal Requirements: We may disclose information if required by law or to protect our rights
• Business Transfers: Information may be transferred as part of a merger or acquisition

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure payment processing systems

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with our legal obligations. Transaction records are typically retained for at least 7 years for tax and regulatory purposes.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a structured format
• Objection: Object to certain processing activities

7. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze platform usage and performance
• Provide personalized content and recommendations
• Prevent fraud and enhance security

8. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

9. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

• Email: privacy@mahamandi.com
• Phone: +91 9876543210
• Address: Mumbai, Maharashtra, India